Damaged, Defective, or Incorrect Items
We want you to love your order. If your item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery.
Here’s what to do:
-
Send us an email at info@techteesonline.com with your order number.
-
Include a clear photo of the issue.
-
Once verified, we’ll arrange a free replacement or refund.
No Returns for Change of Mind
Since your item is printed specifically for you, we cannot accept returns or exchanges for:
-
Ordering the wrong size or colour
-
Change of mind
-
Preference differences
To help avoid sizing issues, please check the size guide carefully before placing your order.
Refunds
-
Approved refunds will be processed back to your original payment method.
-
Depending on your bank or payment provider, it may take a few business days for the funds to appear.
Late or Missing Refunds
If you haven’t received a refund yet:
-
First, check your bank account again.
-
Then contact your bank or credit card company. It may take some time before your refund is officially posted.
-
If you’ve done all of this and still have not received your refund, please contact us at info@techteesonline.com
Non-Returnable Items
Because of their nature, we cannot accept returns for:
-
Gift cards
-
Sale items
-
Any items purchased through third-party resellers
Questions?
We’re always here to help. Reach us at info@techteesonline.com with any questions about your order or our policies.